Privacy Policy
Effective Date: 2024.10.10
1. Information Collection
When you visit and use our website, we may collect:
- Personal Information: Name, email, phone number, shipping address, payment details.
- Non-Personal Information: IP address, browser type, pages visited, time spent on the site.
2. Use of Information
We use the collected information to:
- Process orders, payments, and shipments
- Provide customer support
- Improve website functionality and user experience
- Send promotions and notifications (with consent)
3. Information Protection
We implement reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
4. Information Sharing
We do not sell or rent your personal information to third parties. We may share information in the following cases:
- To complete your order with logistics and payment partners
- To comply with legal requirements or court orders
- To protect our legal rights and ensure user safety
5. Cookies & Tracking
Our website uses cookies and similar technologies to improve performance and analyze user behavior. You can manage cookies through your browser settings.
6. Children’s Privacy
Our website is not intended for individuals under 18 years old (or the legal vaping age in your country) and we do not knowingly collect personal information from minors.
7. Policy Updates
We may update this privacy policy from time to time. Updates will be posted on our website with the revised effective date. Please review periodically.
Terms of Service
Effective Date: [Insert Date]
1. Acceptance of Terms
By accessing or using this website, you agree to comply with these terms. If you do not agree, please do not use our services.
2. Age Restriction
Users must be at least 18 years old (or the legal age in their country) to purchase e-cigarette products.
3. Product Information
We strive to provide accurate product descriptions, images, and specifications, but we do not guarantee complete accuracy. Please review product details before ordering.
4. Orders & Payment
- We accept payments through the methods provided on our website.
- Once payment is completed, your order will be processed and shipped.
- We reserve the right to refuse or cancel any order (e.g., due to stock issues, illegal orders, or other reasons).
5. Returns & Refunds
Please refer to our [Returns Policy] (link to your returns page) for detailed conditions and procedures.
6. User Responsibilities
You agree not to use this website for illegal activities or to infringe upon the rights of others.
7. Intellectual Property
All content, trademarks, icons, text, images, and designs on this website are protected by intellectual property laws and may not be used without permission.
8. Disclaimer
- We make reasonable efforts to ensure accurate information but are not liable for direct or indirect losses from using the website.
- We are not responsible for issues caused by force majeure, shipping delays, or other unforeseen events.
9. Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on the website and become effective immediately.
10. Contact Information
For questions regarding privacy or terms:
- Email: support@bestpuffvape.com
- Phone/WhatsApp: +86 18024174651